At Benzoville, we are committed to protecting your personal information and ensuring a safe and secure shopping experience.
*Privacy Policy*
Information Collection: We collect your name, contact details, and delivery address solely for order processing and communication purposes.
Secure Transactions: All payments are processed securely via Razorpay, with encrypted data transmission. We do not store any credit/debit card information.
Data Use: Your personal data is never sold or shared with third parties. It is only used internally to fulfill orders, provide support, and improve our services.
Communication: By shopping with us, you may receive updates regarding your order and occasional product offers. You can opt out anytime.
For any concerns, please email: marketing.benzoville@gmail.com
*Replacement Policy*
We offer a 10-day replacement guarantee — valid only if:
The product is received damaged, broken, or incomplete.
You raise a replacement request within 10 days of delivery.
You provide supporting images/videos for verification.
*Conditions for Replacement:*
The product must be unused and in original packaging.
We do not accept returns or replacements for reasons other than damage/incompleteness.
No refund will be provided—only replacement will be issued for valid cases.
To initiate a replacement, contact us at: marketing.benzoville@gmail.com within 10 days of delivery.